Terms and Conditions

With any new client, the first 4 sessions will be on a trial basis, after which a review with both student and parent/s will take place before offering a permanent slot.

Group sessions can have up to 4 students within a group.

If your child joins a group, please be aware that at any time, another student may be added to the group at the tutors discretion until the maximum of 4 students are reached.

1:1 sessions will be delivered by Zoom only.

Group sessions will be delivered face-to-face (and/or) zoom when needed or if preferred.

Additional hours or alternative times may be available, providing a space is available.

Days of weekly sessions can be changed if needed, provided I am able to swap with another parent/child.

If a session needs to be cancelled due to illness or other circumstances, please ensure that you let me know no later than 9am the day of their session. For cancellations for other circumstances, 24hrs notice needs to be given. Failure to do so will result in still being charged for the session.

This is due to the fact I spend a significant amount of time planning for these sessions including creating resources/documents, printing etc.

If cancellations are made before the above deadline, then this cancelled session will of course be deducted and reflected in the following months’ statement.

Any emergency cancellations will be reviewed depending on the reason.

If for any reason I need to cancel a session, I will inform you as soon as possible. This cancelled session will be deducted and reflected in the following month's statement.

Invoices for the upcoming month will be issued at the end of each month.

Payments will need to be made before your first scheduled session of that month commences.

If no payment has been made before your first session, no tuition will take place

To ensure a healthy learning environment for everyone, please do not attend the tutoring sessions in my home if the student (or anyone in your family) are feeling unwell and/or showing signs of a contagious illness (i.e. persistent cough, fever, sore throat, running nose or stomach bugs). 

If they or anyone else in your family have been unwell, they will need to be symptom-free for at least 24 hours before attending an in-person session. 

If a student does show signs of illness or someone else in the household is unwell, please let me know as soon as possible and we can switch their session to an online session at our regular time, so they don’t miss out on a session.

If a student arrives at the home clearly unwell or shows signs of illness during the session, the tutoring will be stopped immediately for health and safety reasons. Parents will be contacted for an immediate pickup.